RhB / Swiss Trains

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Number of replacement frames required
Poll ended at Fri Apr 22, 2016 8:50 am
One set 80%  80%  [ 4 ]
Two sets 20%  20%  [ 1 ]
Three sets 0%  0%  [ 0 ]
Total votes : 5
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PostPosted: Wed May 15, 2019 11:34 am 
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Joined: Wed Jun 16, 2004 8:38 am
Posts: 2030
Location: Toronto
I have sent Kiss two emails requesting a shipping time for my replacement frames, as I know they now have them. I also sent her pictures to remind her of the damage to both my 6/6 and 4/4i engines with the paint peeling off everywhere.
I have yet to hear any reply. These people are unbelievable. If I'm ever in Europe, I want to go bang their door down and ask them wtf is going on with them. No way to treat clients!
I also sent a letter to the guy from Garten bahn Profi asking him to do an article, or interview with them and find out what the deal is. No word from him either, he'd rather have some advertising euros from them I guess.
I will keep after them.
Let me know if any of you guys get any frames from them or correspondence. If you are owed one, I urge you to write them and pressure them, since they have sent out a few.


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